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Current Student FAQs

Generic Information FAQs

How is Curtin College taking precautions on our campus to help protect the health of our community?

Curtin College applies the same precautionary measures (https://www.curtin.edu.au/novel-coronavirus/campus-health-safety/) than Curtin University. In addition, due to the social distancing requirements of COVID-19,  classes are currently taught either in Face to Face mode (for onshore students), Digital/online mode (live online synchronous classes using Zoom) or Hybrid mode (engaging both Face to Face and Online students synchronously).

Enrolment & Fees FAQs

Ho do I enrol and choose my timetable?

Just before orientation students will be sent an email to advise them that enrolments are open. Students are able to choose their own timetable by login onto the student portal.

Can I enrol in less units?

If you wish to reduce your study load from full-time (4 units per Trimester/Semester) to part-time (2 or less), please contact the Student and Academic Services team as soon as possible on support@curtincollege.edu.au to ensure you can enrol and so we can manually reduce your study load, as this will affect the enrolment process for you.

Please also be aware that studying less than 75 credit (less than 3 units) per study period, classifies you as a part-time student, and this will affect the time of completion for your Diploma and delay your progression to Curtin University, and will not match the end date on your offer letter. It will also affect your Transperth concession.

Where can I find my statement of accounts?

Your Student Portal and Moodle contain important information including your fee calculator and fee balance.

When are my fees due?

Continuing students are required to pay their tuition fees before the study period commences. Students who are unable to pay their tuition fees on time should contact the Finance department at the College as soon as possible to avoid having their enrolment cancelled and to explore options available to you if you are experiencing financial hardship.

How do I pay my fees?

Payment for current students can be done via the Student Portal.

I have requested a refund. What is the process and how long does it take?

Curtin College Refund Policy provides guidance to prospective, commencing, and continuing students on the circumstances

under which students are eligible for fee refunds. For more information, please refer to the Refund Policy on the Curtin College website.

International Students FAQs

How are the classes taught?

For Trimester/Semester 2 2022, Curtin College will continue to offer face to face and hybrid delivery for as many units as practically possible.

This will allow international students to commence their studies while awaiting their visas. It is expected that those students will transition to campus during the course of Trimester 2.

We expect to move towards traditional face to face delivery only from Trimester 3 2022.

I cannot access my Student Portal/Moodle from home, who should I contact?

Please contact support@curtincollege.edu.au with your full name, student ID and the issue you are facing.

I have failed a unit, is there a cost to repeat?

Yes, you will need to repeat and pay for the failed unit(s).

Can I speak with the counsellor online?

Yes  you can reach out to our Counsellor online at https://bit.ly/counsellorbooking or by calling reception

Where can I find the study calendar for my course?

You can view the calendars listing the start and end dates of each study period from the Curtin College website here.

How can I access the library?

Curtin College students can access online resources(ProQuest) through link.library.curtin.edu.au/gw?url=905634.

To log in you must enter your Student ID as shown on your student card (i.e. C9000xxxxx), and the password is your date of birth backwards written in the following numerical sequence YYYYMMDD

I need to talk to someone about my course, who should I contact?

Students can book appointments with the Program Managers and Unit Coordinators in their relevant programs and the Student Counsellor through the booking portal.

The links and relevant programs are shown below:

Commerce https://bit.ly/commercebooking

Arts & Creative Industries https://bit.ly/DACIbooking

Architecture & Built Environment https://bit.ly/DBENbooking

Health Sciences https://bit.ly/healthsciencebooking

Engineering & IT https://bit.ly/engitbooking

MQP TeamMQP@curtincollege.edu.au

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